Latest News

Alexandria long-term care workers seek fair deal

February 4, 2022

ALEXANDRIA, Ont. – Employees of The Palace Alexandria long-term care and retirement home in eastern Ontario will be picketing outside the facility on February 7 to bring awareness to their efforts to improve working conditions exacerbated by the COVID-19 pandemic.

    WHO: The Palace Alexandria long-term care and retirement home employees,
               members of USW Local 9211-14

    WHAT: Information picket, re: working conditions

    WHEN: Monday, February 7, 2 p.m.-4 p.m.

    WHERE: The Palace Alexandria, 69 St. Paul St., Alexandria, Ont., K0C 1A0

The 80 workers have faced tremendous challenges in providing care during the pandemic to vulnerable residents at The Palace Alexandria, a private, for-profit facility with 70 long-term care beds and 36 retirement home beds.

The workers, members of the United Steelworkers union (USW), have attempted to negotiate a fair collective agreement with their employer, without success. The Palace Alexandria management, led by the consulting firm Bass Associates, has demanded concessions that include cuts to sick pay and sick time accumulation.

The parties have concluded negotiations and the outcome of a new collective agreement is in the hands of a board of arbitration. The board is expected to meet on February 8, 2022, to determine the outcome of the collective agreement. However, there is still time for the employer to retract its concessions and to offer a fair deal. In the final stages of the process, the workers are asking their employer to do the right thing and treat them with respect and dignity.  

“This is a gross injustice for workers who have spent the last two years struggling with the toll that COVID-19 has inflicted on them and on the residents in their care,” said Colette McIntee, Chair and the USW bargaining unit representing the workers.

“The Palace Alexandria has also proposed concessions that would bring further uncertainty and instability to work schedules already plagued by chronic staffing shortages,” McIntee added.

The workers will hold an information picket on Monday, February 7, from 2 p.m. to 4 p.m., outside The Palace Alexandria property, 69 St. Paul St., Alexandria, Ont.

“The Palace Alexandria staff have gone above and beyond caring on the front lines for some of our most vulnerable seniors throughout the COVID-19 pandemic. To now face demands for concessions over sick time and sick pay is totally unjustified. It’s time for the employer to recognize their hard work – with a fair deal,” McIntee said.

As health-care workers, the staff at the facility are denied the right to strike by Ontario’s Hospital Labour Disputes Arbitration Act, so they’re taking community action to draw attention to the serious issues they face.

At an emotional union membership meeting recently, workers made it clear that, if not for being denied the right to strike, they would consider such action to fight for changes needed to improve conditions for themselves and the residents in their care.

“These long-term care and retirement home workers have been universally recognized as front-line heroes during the pandemic. It’s time for The Palace Alexandria to respect its staff and address the serious issues they face, such as adequate pay for all workers, fair scheduling and job posting language and no concessions on sick leave benefits – all of which affect resident care,” said Myles Sullivan, the USW’s Ontario Director-elect.

“The reasonable changes the workers are requesting will have a positive impact for the residents, the home and the staff. All they’re asking for is a deal that is fair to everyone,” Sullivan said.

Myles Sullivan, USW Ontario Director-elect, 416-243-8792
Richard Leblanc, USW Area Co-ordinator, Eastern Ontario, 613-551-5000, rjleblanc@usw.ca
Denis St. Pierre, USW Communications, 647-522-1630, dstpierre@usw.ca

Join our newsletter

Recent news

Highland Valley Copper

Steelworkers at Highland Valley Copper issue 72-hour strike notice

October 21, 2026 | Media Releases

KAMLOOPS, B.C. – United Steelworkers union (USW) Local 7619 has issued 72-hour strike notice to Teck’s Highland Valley Copper (HVC) operation near Logan Lake, B.C., following unsuccessful negotiations to reach a fair collective agreement. The notice was served Tuesday, Oct. 20, at 6:30 p.m., with the union preparing for potential strike action if an agreement […]

Featured image for Building worker solidarity across North America in uncertain times 

Building worker solidarity across North America in uncertain times 

October 20, 2026 | News Articles

The jobs of thousands of USW members have been plunged into uncertainty due to U.S. tariffs, outsourcing and offshoring. In 2025, the Steelworkers Humanity Fund (SHF) has supported initiatives that help build union-to-union solidarity, which is critical to ensuring workers have a voice.   Over the years, the USW has supported the efforts of the Mexican […]

USW District 3 Logo

Steelworkers urge governments to invest in Alberta workers following vote to remain in Canada

October 20, 2026 | Media Releases

Scott Lunny, United Steelworkers Director for Western Canada, released the following statement following the Alberta referendum vote: “Albertans have made their voices heard. They want to remain part of a strong, united Canada. Now it’s time to put division behind us and get back to work building a better future for working families. “It’s time […]