The USW is a union with global reach. Our union has members in Canada and the US, but we are also a founding partner of Workers Uniting, a transatlantic union we formed with Unite the Union, the largest union in the United Kingdom.
Now, following upon the exciting merger of the Telecommunications Workers Union with our union, our global links continue to grow. Through Workers Uniting, the USW will be affiliating with UNI Global Union, the global union federation representing telecom employees as well as employees in a diverse range of service and related sectors. This UNI video shows part of that work. UNI affiliates represent 20 million workers in 150 countries.
UNI is actively working to improve working conditions, pay, and employment practices for workers in call centers around the world.
The blending of worldwide reach by USW and UNI means we can work more effectively to raise standards for people working in telecom and related sectors in all corners of the world, including nations like El Salvador, Guatemala, the Philippines and European countries such as Romania.
Here’s an example of success in Morocco, dubbed “The Contact Center Capital of Europe”. Last summer UNI supported the success of a contact center campaign by Morocco’s UMT union (Union Marocaine du Travail). The union won bargaining rights in 11 companies covering 15,000 workers in the call center sector.
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