This newly revised course builds upon the key concepts of Stewards in Action I with an emphasis on engaging and mobilizing members. Participants will learn practical techniques to build a union presence in the workplace and to get things done inside the local union’s structure and with management. They will also apply good communication, investigation, and judgment skills to complex grievance situations. Other activities will address the steward’s role in dealing with harassment and in meeting the test of the duty of fair representation.

This is a three-day course.